Operations agents run your docks. Office agents handle claims, invoices, and compliance. Intelligence agents predict, learn, and communicate. All autonomous. All 24/7.
Operations, office, and intelligence. Every layer of your warehouse, dock, and yard has an AI agent running it.
Claude-powered assistant on every page. Natural language queries, context-aware answers, human escalation with branded email transcripts.
Two voice engines, two jobs. ElevenLabs handles all customer-facing voice — carriers call in, get appointment status, trailer updates, and support tickets created automatically. LiveKit powers internal comms — staff meetings, push-to-talk on the dock floor, and AI joining standups with live data. Both run 24/7.
24/7 infrastructure watchdog. Circuit breakers, memory monitoring, crash recovery. Self-healing — zero downtime.
Autonomous trailer-to-dock assignment using 7-factor weighted scoring. Full reasoning transparency with one-tap human override.
Optimizes dispatch queues, sequences trailer moves by priority and dock proximity, reduces empty dock time.
Watches for truck arrivals via telematics or gate check-in. Auto-creates trailer records, assigns to inbound queue, and notifies dispatcher instantly.
Monitors appointments and fires alerts 30 minutes before a window closes if the truck hasn't arrived. Escalates at 15 minutes. Marks no-shows automatically.
Monitors refrigerated trailers on site. Alerts when dwell exceeds safe window (4h warning, 8h critical). Catches reefer trailers assigned to non-reefer-capable docks.
Watches inbound trailers and auto-triggers dock assignment, receiving workflows, and BOL verification on arrival.
Monitors OS&D (Over, Short & Damaged) claims. Auto-escalates unresolved claims, tracks carrier response times, flags patterns.
AI invoice parsing, PO matching, discrepancy flags, accounting exports. All financial data stays local — never sent to external AI.
Tracks chargebacks, carrier compliance deadlines, and regulatory requirements. Auto-alerts before violations hit.
Organizes BOLs, PODs, inspection photos, receipts. Auto-links documents to trailers, shipments, and claims.
Payment tracking, overdue invoice alerts, cash position forecasting. All financial data processed locally — never leaves your servers.
Predictive intelligence core. Forecasts SLA breaches, optimizes dock assignments, detects carrier patterns. Learns every shift.
Automated messaging to carriers, drivers, and teams. SLA alerts, dock-ready notifications, shift handoffs. Contextual and tracked.
When an appointment window expires with no arrival, automatically marks no-show, releases the dock, and records the penalty against the carrier scorecard.
Generates an AI shift summary at 6am, 2pm, and 10pm. Docks occupied, trailers loading, detention count, upcoming appointments, and top priorities — automatic.
AI-generated shift handoffs. Incoming crew gets the full picture: what happened, what’s pending, what needs attention. Automatic.
Operations, office, and intelligence — every layer of your warehouse has an AI agent running it.
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