Carrier checks in. Door assigned instantly.
When a carrier scans the gate QR, the system matches against today’s schedule, validates trailer + seal, runs the door scoring algorithm (trailer type, equipment proximity, crew load, temp zone, carrier history), assigns the optimal door, dispatches a jockey if needed, and pushes directions to the driver — all in under 30 seconds.
Caught 30 minutes before the fee.
ONE tracks dwell time on every trailer from the moment it docks. At 60 minutes, it flags. At 75 minutes, it alerts the supervisor. At 90 minutes, it auto-generates a detention event with photo evidence, time logs, and carrier contact info. But the real value is the 30-minute early warning — ONE predicts which trailers will exceed thresholds based on carrier history, load complexity, and crew assignment, and re-prioritizes before detention kicks in.
Everyone knows. Nobody calls.
When an appointment is booked, confirmed, checked in, assigned, completed, or flagged — the right people get notified automatically. Dock workers get mobile push. Supervisors get dashboard alerts. Carriers get SMS + email with ETA and door assignment. Dispatchers see the live board update in real-time via WebSocket. Zero phone calls needed.
Push
Dashboard
SMS + Email
WebSocket
Carriers book their own slots.
Through the carrier portal, carriers see available time windows based on real-time dock capacity, select their preferred slot, and get instant confirmation. Buffer times auto-adjust based on carrier reliability score — a carrier with 96% on-time gets tight windows, a carrier averaging 30-minute late arrivals gets wider buffers. No-show predictions flag high-risk appointments so supervisors can plan backup coverage.
How OMNIS Scheduling Works
Appointment scheduling in most warehouses is a phone call or an email. The carrier calls dispatch, asks for a slot, dispatch checks the whiteboard or spreadsheet, and confirms verbally. There’s no validation against actual dock capacity, no buffer for carriers that consistently arrive late, and no way for carriers to self-serve.
OMNIS scheduling starts with real-time dock capacity. The system knows how many doors are available, what’s currently loading, what’s queued, and what the estimated completion times are. Available slots reflect actual operational reality, not a static calendar. When a carrier books through the portal, the system validates against capacity and assigns a tentative door based on trailer type and load priority.
Buffer times adjust automatically based on carrier reliability. A carrier with a 96% on-time record gets standard windows. A carrier that averages 30 minutes late gets wider buffers — and a note in the appointment record flagging the pattern. This prevents the cascading delays that happen when a late carrier displaces the next appointment’s door assignment.
On arrival, the 30-second QR check-in flow matches the driver to their appointment, validates the trailer, runs the door scoring algorithm, and assigns the optimal door — all without a single phone call to dispatch. The carrier portal shows real-time status so dispatch teams don’t need to call asking "where’s my driver?"
Beyond basic appointment booking.
| Feature | OMNIS | DataDocks | Opendock | C3 Reservations |
|---|---|---|---|---|
| AI door assignment | ✓ | — | — | — |
| Carrier score-based buffers | ✓ | — | — | — |
| 30s QR check-in | ✓ | — | — | — |
| Self-service carrier portal | ✓ | ✓ | ✓ | ✓ |
| Inventory integration | ✓ | — | — | — |
| Yard management | ✓ | — | — | — |
| No-show prediction | ✓ | — | — | — |
| Starting price | $249/mo | Custom | Custom | Custom |
Ready to see Scheduling in action?
Book a live demo and see every feature running on real warehouse data.