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Terms of Service

Last updated: March 20, 2026

These Terms of Service ("Terms") govern your access to and use of the OMNIS platform, including all associated services, software, APIs, and content (collectively, the "Service"), operated by Omnis Inc. ("OMNIS", "we", "us", or "our"), a corporation incorporated under the laws of Ontario, Canada.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

"Account" means your registered account on the Service. "Content" means any data, text, files, or materials you upload, submit, or transmit through the Service. "Subscription" means the paid plan you select to access the Service. "User" means any individual who accesses the Service under your Account.

2. Account Registration

You must provide accurate, complete information when creating an Account. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You must be at least 18 years of age to create an Account. You must notify us immediately of any unauthorized use of your Account.

3. Subscriptions and Payment

Access to the Service requires a paid Subscription. Subscriptions are billed monthly or annually, as selected during registration. All fees are stated in Canadian Dollars (CAD) unless otherwise indicated. You authorize us to charge your payment method on a recurring basis. Fees are non-refundable except as required by applicable law or as otherwise stated in these Terms.

3.1 Free Trial

We may offer a free trial period. At the end of the trial, your Account will convert to a paid Subscription unless you cancel before the trial ends. No credit card is required during the trial period.

3.2 Early Bird Pricing

Promotional pricing offered to early customers ("Founding 50" or "Early Bird") is locked in for the lifetime of the Subscription, provided the Subscription remains active and in good standing. If a Subscription is cancelled and later renewed, standard pricing applies.

4. Acceptable Use

You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorized access to any part of the Service; (c) interfere with or disrupt the Service or its infrastructure; (d) reverse engineer, decompile, or disassemble any part of the Service; (e) use the Service to transmit malware or harmful code; (f) resell, sublicense, or redistribute the Service without our written consent; (g) use automated tools to scrape or extract data from the Service beyond the provided APIs.

5. Your Content

You retain all ownership rights in your Content. By uploading Content to the Service, you grant us a limited, non-exclusive license to store, process, and display your Content solely for the purpose of providing the Service. We will not sell, share, or use your Content for purposes other than delivering the Service, except as required by law.

6. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in our Privacy Policy. Your operational data (trailer positions, dock assignments, carrier information) remains yours. We do not use your operational data to train AI models or share it with third parties.

7. AI Features

The Service includes artificial intelligence features that provide predictions, suggestions, and automated decisions. AI outputs are advisory in nature and should not be relied upon as the sole basis for operational decisions. We do not guarantee the accuracy of AI predictions. You are responsible for verifying AI-generated recommendations before acting on them.

8. Integrations

The Service allows connections to third-party services (telematics providers, carrier APIs, etc.). Your use of third-party services is governed by their respective terms and policies. We are not responsible for the availability, accuracy, or security of third-party services. API credentials for third-party services are encrypted at rest using AES-256-GCM encryption.

9. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. We may perform scheduled maintenance with reasonable advance notice. We are not liable for downtime caused by factors beyond our reasonable control, including internet outages, third-party service failures, or force majeure events.

10. Intellectual Property

The Service, including all software, algorithms, designs, trademarks (including "OMNIS" and the Orbital Nexus logo), and documentation, is the exclusive property of Omnis Inc. and is protected by Canadian and international intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited license to use it under your Subscription.

11. Limitation of Liability

To the maximum extent permitted by applicable law: (a) the Service is provided "as is" without warranties of any kind, express or implied; (b) we shall not be liable for any indirect, incidental, special, consequential, or punitive damages; (c) our total liability to you shall not exceed the amounts you paid to us in the twelve (12) months preceding the claim. This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise).

12. Termination

You may cancel your Subscription at any time. Upon cancellation, your access continues until the end of the current billing period. We may suspend or terminate your Account if you violate these Terms, with or without notice. Upon termination, you may request an export of your Content within thirty (30) days. After thirty (30) days, we may delete your Content.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service at least thirty (30) days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

15. Contact

Questions about these Terms should be directed to:

Omnis Inc.
Ontario, Canada
Email: legal@omnis.app