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SUPPORT

FAQ.

Everything you need to know before getting started.

8 QUESTIONS • QUICK ANSWERS

How long does setup take?

15 minutes. The onboarding wizard walks you through company details, dock door count, yard layout, and user invites.

Do I need to install anything?

No. Entirely web-based. Dock worker and driver apps are PWAs — browser-based, add to home screen. No App Store downloads.

What happens if WiFi goes down?

Mobile apps work offline. Scans, receipts, and voice commands queue in IndexedDB and auto-sync on reconnect. Zero data loss.

Can I integrate with my existing TMS?

Yes. 165+ REST API endpoints, WebSocket events, webhooks, and EDI support (856 214 204 990).

Is my data secure?

Row-level security in PostgreSQL, AES-256-GCM for API keys, TLS 1.3 everywhere, JWT WebSocket auth, HMAC-SHA256 message signing, multi-tenant isolation. Vision runs on-device.

What’s the pricing?

Starts at $249/mo. Warehouse $249/mo, Operations $499/mo, Enterprise $1,499/mo. Annual saves 20%. 14-day free trial, no credit card.

Do drivers need to download an app?

No. Scan a QR at the gate → mobile web interface. No download, no login, no friction. Works on any phone with a camera.

Who built this?

Chris, a solo founder with 10+ years on the warehouse floor in Ontario. Every feature solves a problem he lived daily. Read the full story →

Ready to see OMNIS in action?

Book a live demo and see every feature running on real warehouse data.

Book a Demo View Pricing →